January Living Room Session Takeaways- Ethics and Responsibility in Jewelry: Navigating Real Decision-Making

“It takes a lot of courage to make the right choice, but we have the power to make these  choices - and with support from communities like this, we can make the right choices with more confidence, and we can build our courage to transform [the jewelry industry]” - Prof Mark Wheeler

On January 22nd, 2021 we collaborated with Mark Wheeler, Director of the SDSU Institute for Ethics and Public Affairs, and Ethical Metalsmiths to host our second Living Room Ethics Session on Navigating Real Decision-Making. This session takes an ever-deepening look into what an ethical jewelry practice looks like generally and specifically. Thank you to our co-host - Ethical Metalsmiths, our ethical guide - Professor Mark Wheeler. And, thank you to all participants for your collaboration on this session!

First, we acknowledged that the jewelry industry, as it currently stands, is limited in terms of the responsible and sustainable practices, information, and materials that we can engage with. This knowledge can leave us feeling overwhelmed and lost. It’s a moment to reflect on the concept  of humility, as Mark put in, “humility is important, not because it diminishes us to be humble, but because it helps us feel comfortable knowing the limits of our power.” While we can not achieve a perfect system alone, we don’t need to flounder with the complex problems in isolation. Rather, this idea affirms the importance and value of working together to bring more information to light, so that we can collectively do better.  

We have to make the best possible choice given what information is available now and use these limitations as motivations to continue asking questions, imagining a different way of doing things, and investing in better systems together.

Because of the imperfect nature of humans and the systems we build, we know that we cannot sit and wait for something perfect to come along. We can address this dilemma by thinking critically about the things we do not like about the current situation including the missteps and errors that happen. When challenges arise, it is not time to turn away, but rather to turn towards the issue and work to find a way to improve it within our means. Perhaps this includes continuing to learn, sharing what you know about an issue with others in the industry, transitioning to different sources, collaborating with new partners, or revisiting conversations with suppliers you’d like to see improve, and perhaps the hardest of all, reaching out to colleagues who aren’t accurately representing the truth. We are not alone in these challenges and we are not beholden to the limits we see. 

The systems we have built, the laws we have written, the standards we have created - are all attempts by humans to develop ways of getting along with each other. We use rules whether they are written or unwritten. Every rule is an experiment - a guideline that we develop to govern ourselves. If the rules aren’t effective or aren’t working, it’s important that we rewrite them so that we can achieve what it is that we seek from these rules - together, with a community of caring people. 

One approach that can help us assess these systems is to reflect on who has established them.

  • Who wrote the rules that we follow? 

  • Who do these rules serve? 

  • Who benefits from following these rules? 

  • How do these outcomes align with our personal values and those parts of our lives and our work which we care about most? 

One ethical dilemma examined in this Living Room session was the topic of greenwashing - the practice of advertising with environmental claims which cannot be substantiated for commercial benefit. For most of us, the question isn’t, “How do I get away with greenwashing?” Instead, the question we are asking is whether or not certain terms or phrasing, etc. actually constitute greenwashing and how do I avoid doing this myself and how do I avoid being seduced by greenwashing?” 

For example, a manufacturer collects spilled raw material and scraps from the original manufacturing process. After a minimal amount of reprocessing, the manufacturer combines the spills and scraps with virgin material for use in the production of the same product. A recycled content claim is deceptive since the spills and scraps are normally reused by industry within the original manufacturing process and would not normally have entered the waste stream. (Source: FTC Green Guides)

Avoiding greenwashing is possible as both a creator of messages and a consumer of messages. Having an ethical decision-making foundation for your business practices helps. From within your business, you can ask, in the context of greenwashing, what is most important to me? 

More generally, as artists, as creators, as owners and operators of businesses, hoping to sell our creations, there are many questions: How to convey the truth about the work? How do I evaluate claims other people are making about the truth of their work or their products?

We are in a position to make choices. And no one can deprive us of that choice. How we choose to respond to what we're offered by the world is perhaps our most precious gift and power.

Each purchase, relationship, and conversation is an opportunity to do better. We are the changemakers building a better jewelry industry. We can strive for more and leave this system better than we found it. Find what it is you care about, what motivates you to act with care, and strive to take steps to support that every day. 

Want to learn more about developing your own critical lens for ethics in jewelry? View recordings of the first two Living Room Ethics Sessions here. 

Resources: 

FTC Green Guides

A Benchmark Study Gauging Consumer Awareness and Interest in Artisanal Gold

FOR IMMEDIATE RELEASE

CONTACTS:
Sallie Hoge Sallie@MVIMarketing.com

Christina T. Miller christina@christinatmiller.com

Low Transparency in Gold Supply Chain for Jewelry

Study finds most consumers know little but care a lot about gold’s origin

6 January 2021, Austin, TX.  MVI Marketing LLC (THE MVEye) and Christina T. Miller Sustainable Jewelry Consulting (CMC) today announced the completion of a benchmark consumer market research study on awareness of responsibly sourced, artisanally-mined gold.

The study showed limited consumer awareness of the origin of the gold in jewelry and the working conditions facing small-scale gold miners. However, a significant number of respondents, when informed of the details of the gold supply chain in jewelry and the working conditions affecting gold miners, said they would pay more for certified responsibly-mined gold jewelry. 

Upon completion of the report, Christina Miller, an expert in the field of gold supply for jewelry manufacturing, said, “This research study is a benchmark from which we will measure our progress as an industry. The current conditions for artisanal and small-scale gold miners are neither healthy nor sustainable and this research shows that as consumers learn more, they will demand both transparent sourcing and improved conditions for the people doing the mining.”

Marty Hurwitz, CEO of MVI Marketing LLC (THE MVEye) added, “Transparency in the supply chain for all consumer goods is an evolving necessity as the next generation of consumers becomes the dominant spending demographic globally.”

Key findings revealed in the report include:

  • Artisanal mining is not well understood by respondents; less than 20% were aware of the term.

  • Few respondents understand where gold is mined.

  • Younger generations consider the origin and social and environmental issues more than older respondents and men consider the origin and social and environmental issues more than women.

  • Most respondents recognize that mercury (commonly used in gold mining) has toxic effects on the nervous system and can cause brain damage. About one-third of respondents recognize that mercury is a pollutant (34%), and that it is most detrimental to fetuses (32%). However, 9% of respondents said that mercury was safe to handle.

  • Almost 50% of respondents between the ages 25 - 35 would choose ASM Certified Responsible Gold, with ages 36-50 following close behind at 42%.

  • When consumers learn about artisanal and small-scale mining, they are likely to spend more on products made with responsibly mined, artisanal material (up to 8% more).

  • The majority of respondents say that they haven’t seen or purchased jewelry made from recycled gold.

The research study was deployed online November 4, 2020 through Nov 13, 2020 and completed by 1,015 respondents. 

Respondent demographics included: 

  • USA only 

  • Male 27%, Female 73% 

  • Household income greater than $50,000 

  • Ages 25-50 

  • Have purchased jewelry valued $200 or more in past 3 years 

This study was co-sponsored by the Alliance for Responsible Mining (ARM) and Rio Grande

Click here to download the complete report of findings.

Are you a not-for-profit working to improve artisanal and small-scale gold mining practices? Contact us for a DISCOUNT CODE. Send an email to: christina@christinatmiller.com

About Christina T. Miller Consulting (CMC)

CMC provides education, guidance, and strategy for responsible and sustainable jewelry supply chains. Learn more at ChristinaTMiller.com.

About THE MVEye 

THE MVEye provides market research and strategic consulting for the global gem, jewelry and watch industries. Learn more at THEMVEye.com.

About the Alliance for Responsible Mining (ARM)

ARM is a global initiative that was born in 2004 with the aim of transforming artisanal and small-scale mining (ASM) into a socially and environmentally responsible activity that improves the quality of life. of artisanal miners and their environment. Learn more at Responsiblemines.org

About Rio Grande

For nearly 80 years Rio Grande has supported the art and industry of jewelry-making with a one-stop selection backed by exemplary service. We started by selling stones, silver and hand tools on old Route 66. Today, we also serve a global #RioJeweler community and are a leading provider of precious materials, custom services, and cutting edge technologies. Learn more at RioGrande.com


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Dec. 4 Living Room Session Takeaways

Reflecting on 2020 and looking ahead to 2021

Watch the Dec. 4 Session

This Living Room Session featured a presentation by Maggie Gabos and Christina Miller, which was followed by a group discussion. Check out some of the highlights below.

- Our vision for a responsible jewelry industry starts with an invitation. We invite the industry to be ambitious, guided by big goals, achieved with a step by step approach. This vision focuses on a human centered approach to responsible jewelry business practices, emphasizing collaboration to reach the ideal scenario. Using supply chains that protect and benefit people at all touch points. Engage with all stakeholders pushing to improve and make the industry better, by giving respect to all actors, and acknowledge each viewpoint. This starts with all actors having a voice and representation in the decision-making process. Their voices will broaden the impact in vulnerable mining communities, greater environmental protection efforts and mitigate pollution and restore mining sites. These efforts should be built in a long-term sustainable fashion, so there is a sustained impact. 

- "Be a blob" the game of tag in our childhood, is a good analogy of the group effort required to further the journey towards a responsible supply chain and a sustainable jewelry industry that will call upon everyone. Improvement is a group effort and increasing the efforts of everyone is the aim of the group. Not everyone will be involved and attain the lofty goals, but the group can welcome dissent and listen to other points of view. All the voices are important and the group can best address vulnerabilities in the supply chain, to move forward and make the whole group stronger, by allowing a conversation. Flexibility is key to bounce ideas, absorb new practices and not judge or pressure dissent. The challenges are great and the strength of the group is worth fighting for.

- Much of the focus of improving the impact of the jewelry industry is upstream, and this affects the day-to-day operations of your jewelry business. This journey is part and parcel of your daily operations. The process of reporting and how you are using your resources while integrating them to your business practices. After identifying your values, and clarifying your vision, then evaluate how your practices reflect these.  The steps are to map the process from start to finish and adjust a little at a time. Communicate with your suppliers and bring them into this journey. The aim is to engage with them so they too can adapt, adjust and change towards better practices. This cycle can be repeated towards greater improvement over time.

- Audience Discussion - 

- The challenge of greenwashing is a concerning issue. And it dampens the progress of all the actors doing the work to follow best practices. This misinformation will be combated by means of radical transparency, acknowledge the challenges, areas for improvement, and be honest about the work in process and the actions you are taking to move forward. The efforts come from this community and pool the ideas. Transparency and honesty is pivotal to the long term impact of these efforts. We need to call out successes and also become very specific about our claims and not over-state with grandiose words that cannot be backed-up by facts.

- What mechanisms do we have to monitor false claims? Our language for sourcing practices may not apply to green practices, they can be a catch all, leading to confusion and generalizations. Collectively, the jewelry industry can point-out bad practices or violations of the FTC rules. Some others have complaints mechanisms with processes in place to address these problems. The Jewelry Glossary Project is taking steps to agree on definitions and encourage the adoption of these definitions for some key words being used by the industry lending credibility and transparency to the trade. Through educating the industry we will further the cause and better serve consumers.

- One of the challenges of this space is to embrace complexity. The aim is to make jewelers have the ability to speak to what they are doing to address those responsibility initiatives in an honest way. So, will using more subtle terms speak to the consumer and still give you differentiation so customers find you? Sustainability and responsibility claims definitely attracts consumers. The use of catchy words to highlight your efforts while giving customers the opportunity to dig deeper, is the delicate balance we try to achieve.

What the full video and other past sessions HERE.